Greg from Progressive would be a richer man. That was the most helpful and patient insurance agent I have ever encountered. And I hope he gets to go home soon cause he sounded tired. And I don't know if I believe in blog karma, but Greg, you deserve good things.
Good people get stuck in really crappy phone jobs late at night and have to answer questions from crazy people like me. Four phone calls and a Herculean effort on his part later, I have new car insurance.